GALAXY AUTO WORKS jobs - Customer Support Executive

Customer Support Executive

GALAXY AUTO WORKS
location
Mumbai(Dadar West, Lower Parel, Mahim, Matunga, Prabhadevi)
experience 3 to 4 Years
salary 20,000 - 24,000 Per Month
qualification
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Posted: 2 Months ago
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Job Description

Designation: Customer Support Executive


• Answer inbound/outbound calls professionally and provide information about our car workshop services and repair works done to customers.

• Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken.

• Follow up to ensure that appropriate actions are taken on customer requests.

• Refer unresolved customer grievances or special requests to designated departments for further investigation

 *Attend incoming customers at the workshop; greet them with a smile, good personality with strong communication skills, and co-ordinate with other department staff.

A bachelor’s degree in administration or related field.

A minimum of 3-8 years experience.

Excellent interpersonal and written and oral communication skills.

Ability to lead a team.

Knowledge of CRM systems.

Computer skills.

Knowledge of mediation and conflict resolution techniques is preferable.


Pay Scale: Rs.20000-24000


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Job Particulars

Job TypeFull Time
Hiring Process Face to Face Interview

About Company

GALAXY AUTO WORKS
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GALAXY AUTO WORKS recruiting Customer Support Executive Experienced(3 to 4 Years) candidates candidates nearby Mumbai,.GALAXY AUTO WORKS vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
GALAXY AUTO WORKS Company recruits a lot of Experienced(3 to 4 Years) candidates candidates every year based on the skills . The candidates with B.Com, BA, BBA/BBM are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Mumbai, can apply for Customer Support Executive position in GALAXY AUTO WORKS. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the GALAXY AUTO WORKS recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of GALAXY AUTO WORKS and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of GALAXY AUTO WORKS and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in GALAXY AUTO WORKS and near your city and get a secured career.