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Sunergeo India Corporation jobs - Customer Support Representative

Customer Support Representative

Sunergeo India Corporation
location
Delhi
experience Fresher
salary 12,000 - 15,000 Per Month
qualification
BA
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Posted: 12 Days ago
Views: 0
Applications: 0
Openings: 1

Job Description

  • Handle customer inquiries and resolve issues promptly and professionally.
  • Provide information to customers about products/services.
  • Respond to customer queries via phone, email, or chat in a timely manner.
  • Ensure customer satisfaction and maintain a positive company ima
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

                        Job Particulars

                        Role BPO / Customer care
                        EducationBA
                        Who can applyFreshers
                        Hiring Process Face to Face Interview
                        Employment TypeFull Time
                        Job Id1617378
                        Job Category BPO
                        StateDelhi
                        Country India

                        About Company

                        Sunergeo India Corporation
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