Job Description:
We are seeking a passionate and customer-focused Product Demo Specialist to join our team. As a Product Demo Specialist, you will play a crucial role in showcasing our premium soundbar products to customers in the comfort of their homes. Your goal will be to deliver an exceptional cinematic audio experience, helping our customers make informed purchase decisions.
Key Responsibilities:
Customer Engagement:
Schedule and coordinate product demonstration appointments with potential customers.
Establish rapport and build strong customer relationships.
Act as the face of our brand, embodying our commitment to quality and excellence.
Product Demonstrations:
Conduct in-home product demonstrations, showcasing the features and benefits of our soundbar.
Customize the demonstration to meet each customer's unique needs and preferences.
Answer customer questions and address concerns effectively.
Technical Expertise:
Develop a deep understanding of our soundbar products, including their technical specifications and performance capabilities.
Stay updated on industry trends and product advancements to provide accurate information to customers.
Sales Support:
Assist customers in the decision-making process by providing product recommendations based on their preferences.
Collaborate with the sales team to close deals and meet sales targets.
Documentation:
Maintain detailed records of customer interactions, feedback, and sales leads.
Report regularly on customer engagement and product performance.
Feedback and Improvement:
Gather feedback from customers to help improve product offerings and the overall customer experience.
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