IGNITES HUMAN CAPITAL SERVICE PVT Ltd. jobs - Desktop Support Engineer

Desktop Support Engineer

IGNITES HUMAN CAPITAL SERVICE PVT Ltd.
experience Fresher
salary 2,50,000 - 3,50,000 Per Year
Posted: 6 Years ago
Applications:
Openings: 100

Job Description

  • 'Greetings from IGNITES Human Capital Services' 
  • We Have Excellent Openings in MNCs International/Domestic BPO for Freshers/experienced(with excellent communication skills in English&Hindi).
  • Those who are Looking for BPO, day/UK/us shift 
  • Minimum 6 months of call taking experience in Technical support (Hardware/Software) or 1 year Field service in PC, Desktop support 
  • Fluency in English & Hindi language. 
  • Knowledge on PC hardware, Windows OS, Wireless and Networking troubleshooting. 
  • Typing speed minimum of 25 words per min 
  • Should be fluent in communication skills both spoken & written 
  • Strong problem-solving and client facing skills 
RESPONSIBILITIES:- 
  • To provide best in class Technical support to customers over Phone. 
  • Take end to end ownership of customer issues reported. 
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues. 
  • Follow standard operating procedures & escalate to internal teams for quicker resolution. 
  • Document solutions in the form of the knowledge base, Tech notes and Articles and help build a robust knowledge base which can be referred to in the future. 
  • Day Shifts, 10 am to 7 pm Monday to Saturday. 
  • Bachelors degree / Diploma with a minimum of 13 years in Education. 10th plus Diploma also 
  • Min 6 Months Experience is mandatory Profile Summary 
  • Salary:- 2-3.5 lakhs
Do Carry:- 
  • 5 Copies of Resume 
  • 1 Passport photograph 

Job Particulars

Role  Engineer
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment Type Full Time
Job Id 132470
Job Category Core Technical
Locality Address Marathahalli
State Karnataka
Country India

About Company

IgNITES Human Capital Services


Active Jobs By Role
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.