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N-square it solution jobs - Desktop Support Engineer

Desktop Support Engineer

N-square it solution

location

experience

Fresher

salary

15,000 - 30,000 Per Month

qualification

matching job

Your Profile matches the job

Job is expired

Posted: 1 Year ago

Views: 2

Applications: 3

Openings: 15

Job Description

Desktop support engineers are IT support specialists that assist clients with hardware and software issues.

Job is to provide on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues.

Address user tickets regarding hardware, software and networking

Walk customers through installing applications and computer peripherals

Ask targeted questions to diagnose problems

Guide users with simple, step-by-step instructions

Conduct remote troubleshooting

Test alternative pathways until you resolve an issue

Customize desktop applications to meet user needs

Record technical issues and solutions in logs

Direct unresolved issues to the next level of support personnel

Follow up with clients to ensure their systems are functional

Report customer feedback and potential product requests

Help create technical documentation and manuals

Job Particulars

Role BPO / Customer care

EducationBE/B.Tech, CS

Who can applyFreshers

Hiring Process Walk - In, Face to Face Interview

Employment TypeFull Time

Job Id945780

Job Category Walkins , Tech Support

Locality Address Velachery

StateTamil Nadu

Country India

About Company

N-square it solution

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