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Desktop Support Engineer

For a client of TeamLease Services Ltd
0.5 to 2 Years
Job is expired
Posted on 23 Jan 19
Job DescriptionLast Date 24 Mar 19

Role Description : 
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. 

Must have Skills : 
Microsoft Windows Desktop Management 

Good to Have Skills : 
Engineering Technical Support 

Job Requirements : 
Job Description Template Mandatory Skills: Role : Customer support Engineer Skill: Excellent communication skills, Customer focused skills Good interpersonal skills, Strong troubleshooting skills, Ability to work with teams, High level of initiative Career Level: Level G contractor Minimum Skill Requirement: Bachelor degree in any stream with good communication Verbal and written analytical skills with 0-6 months of experience in relevant field Candidate should able to manage the IT operations in focusing the Customer Satisfaction Ensuring to provide the operational support role in a multi-shift 7 x 24 x 365 and should be able to work across various shifts Responsible for ensuring all incidents and outages are closed in a timely manner, properly documented, tracked, and resolution occurs He / She should be able to provide workstation support like Installation of various softwares on desktops, User ID management, troubleshooting on Mail outlook, Monitoring and updating

Job Role

Job Type

Interview Type

Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.
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