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Desktop Support Engineer

For a client of TeamLease Services Ltd
0.5 to 2 Years
Posted on 06 Feb 19
Job DescriptionLast Date 07 Apr 19

Key Responsibilities : 
§  Comprehensive knowledge of desktop & laptop PC hardware, maintaining other computer peripheral devices such as printers, End-User Devices (PDAs, Smart Phones, Blackberry devices, etc.) Good knowledge on Windows 2000, WinXP, Windows Server. §  Experience in Providing technical Support by performing installation, repair, and preventative maintenance of personal computer and related software/hardware. §  Knowledge of Antivirus (Symantec, Norton, CA e-trust etc) & personal computer software (Microsoft Office Suite 03-07) §  Knowledge of creating & implementing software imaging through Symantec Ghost. §  Knowledge of Escalation procedures to appropriate individual based on established guidelines and procedures. §  Create Knowledge Base Articles / Technical Notes. §  Conduct user training on various technical issues when needed. §  Maintains all workstation hardware and software in accordance with company's standard guidelines to ensure optimum performance and consistently demonstrates a general knowledge of company guidelines, processes, practices, and procedures. §  General knowledge of network principles, concepts, and technologies applicable to hardware, software, and administration utilities. §  Good knowledge on Windows 2000, WinXP, Windows Server. §  Developed problem-solving skills §  Comprehensive verbal, written communication and Interpersonal skills. §  Previous experience or aptitude to be successful in an Administration and Operations capacity

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Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.
TeamLease