Desktop Support Engineer

For a client of TeamLease Services Ltd

0.5 to 2 Years

BJMC, LLB, BVSc, CA, CS ...

Hardware Installation

Hyderabad

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Posted on 06 Feb 19

Job DescriptionLast Date 07 Apr 19

Key Responsibilities :
§ Comprehensive knowledge of desktop & laptop PC hardware, maintaining other computer peripheral devices such as printers, End-User Devices (PDAs, Smart Phones, Blackberry devices, etc.) Good knowledge on Windows 2000, WinXP, Windows Server. § Experience in Providing technical Support by performing installation, repair, and preventative maintenance of personal computer and related software/hardware. § Knowledge of Antivirus (Symantec, Norton, CA e-trust etc) & personal computer software (Microsoft Office Suite 03-07) § Knowledge of creating & implementing software imaging through Symantec Ghost. § Knowledge of Escalation procedures to appropriate individual based on established guidelines and procedures. § Create Knowledge Base Articles / Technical Notes. § Conduct user training on various technical issues when needed. § Maintains all workstation hardware and software in accordance with company's standard guidelines to ensure optimum performance and consistently demonstrates a general knowledge of company guidelines, processes, practices, and procedures. § General knowledge of network principles, concepts, and technologies applicable to hardware, software, and administration utilities. § Good knowledge on Windows 2000, WinXP, Windows Server. § Developed problem-solving skills § Comprehensive verbal, written communication and Interpersonal skills. § Previous experience or aptitude to be successful in an Administration and Operations capacity

Job Role

Others

Job Type

Full Time

Interview Type

Company Description

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.

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