Digital Relationship Officer jobs in Bangalore at Axis Bank

Designation: Digital Relationship Officer

Eligibility:

Minimum of 15 Years Education or Graduate with any discipline/waiting for results.
Excellent communication skills – both written and verbal
Should be below 29 Age

Key Responsibilities: The following to be carried through remote digital media viz. phone call, email, chat, and video interactions:

Client Outreach - Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs

Relationship Management - To develop and strengthen customer relationships through effective relationship management in accordance with the business goals

Revenue Targets – Achieve the monthly assigned revenue targets through effective cross-sales generating Fee income across Investment, Assets, Cards and Liability products.

Technical Skills - Effectively utilizes all applications, tools, and databases used to process transparent end to-end client support. Proficient with systems related to Banking transactions and services

Controls- Strictly adheres to internal control policies. Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations.

Customer Service and Sales – Up selling, cross-selling, providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer’s Banking Requirements.

Skills Required :

Strong willingness to work in Relationship Management; Banking operations and products including investment products
Prior experience in Sales preferred but not necessary.
Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.
Must be flexible and understanding in challenging and ever-changing environment

Salary: 13 to 17k (Take Home Salary )

Languages to be known: English, Hindi

Note: If you get offered, You will be under the payroll of Teleperformance- Leading Staffing firm in the world.

Axis Bank is the third largest of the private-sector banks in India offering a comprehensive suite of financial products. The bank has its head office in Mumbai, Maharashtra. It has 3,703 branches, 13,814 ATMs, and nine international offices