Farma Global staffing pvt ltd jobs - Domestic telecaller

Domestic Telecaller

Farma Global staffing pvt ltd
experience 0 to 1 Year
salary 12,000 - 16,000 Per Month
qualification
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Posted: 17 Days ago
Views: 0
Applications: 1
Openings: 50

Job Description

  • Interacting via various channels, such as live chat, emails, social media and direct calls
  • Modifying sales pitches in response to customer demand
  • Acquiring and retaining contact information databases
  • Put forward suggestions in accordance with the requirements of the consumer
  • Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action  
    • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
    • Follow communication “scripts” when handling different topics
    • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
    • Seize opportunities to upsell products when they arise
    • Build sustainable relationships and engage customers by taking the extra mile
    • Keep records of all conversations in our database in a comprehensible way
    • Frequently attend educational seminars to improve knowledge and performance level
    • Meet personal/team qualitative and quantitative targets

    Minimum Requirement:

    • Good Communication Skills
    • Good Problem-solving skills over the call
    • High energy level
      

Job Particulars

EducationBA
Who can applyFreshers and Experienced (0 to 1 Year )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1639109
Job Category BPO
Locality Address Abids , Himayath Nagar , Tarnaka
StateTelangana
Country India

About Company

Farma Global staffing pvt ltd
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