Next Education India Pvt Ltd jobs - Executive CSR

Executive CSR

Next Education India Pvt Ltd
experience Fresher
salary 15,000 - 17,000 Per Month
qualification
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Posted: 1 Year ago
Views: 0
Applications: 1
Openings: 1

Job Description

Hello Everyone,
Greetings from Next Education!!
We are looking for an Executive CSR role where the job responsibilities are:
  • Handle Inbound & outbound calls
  • Handling emails & Respond to customer 
  • Handling RT’s
  • Processing PosS
  • Sharing Invoice/Debit notes
  • Chasing collections from schools and internal employees
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

     

    Required skills:

    • Good typing Speed.
    • Good Communication Skill.
    • Basic Computer Skills
    • Discipline, Positive Attitude & Punctuality


**Anybody interested can come to face to face interview at our Hyderabad Office**



Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id943400
Job Category Tech Support
Locality Address Banjara Hills
StateTelangana
Country India

About Company

About Us:
Founded in 2007, Next Education is a fast-growing, SaaS-based technology-driven company revolutionizing the education system in India. Every day, our innovative products and solutions transform the lives of 10% of India’s private-school-going children. More than 12,000,000 students from various socio-cultural backgrounds study in 18,000 partner schools across the country.
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