Petpooja jobs - Executive - Customer Experience

Executive - Customer Experience

Petpooja
experience Fresher
salary 15,000 - 18,000 Per Month
qualification
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Posted: 2 Months ago
Views: 1
Applications: 1
Openings: 1

Job Description

Roles and Responsibilities:
● Coordinate over the call with clients to understand the feedback of demos conducted by our Sales Team.
● Client relationship, sales team coordination, escalating requirements and issues of the client, and raising RM issues to management. 
● Convert leads to prospects, by pitching customers about Petpooja, and requesting a demo before/after their current billing software or machine’s subscription expires. 
● Converting leads to prospects which would not be limited to existing products but to the new products 
● Prioritize and escalate support for existing clients' issues. 
● Maintain Client Communication for updating Sales POCs for our existing clients. 
● Follow the given SOP in order to make sure the entire process runs smoothly. 

Qualification and Skills: 
● Roles in this field require a bachelor's degree. Strong communication, interpersonal, and negotiation skills are crucial. 
● Problem-solving, adaptability, and time management are essential for addressing concerns and meeting deadlines. 
● A customer-focused approach, proficiency in technology, and the ability to collaborate with internal teams contribute to long-term relationships. 
● Sales and marketing knowledge, along with a positive attitude and commitment to continuous learning, further enhance success in these positions. 

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1665501
Job Category Tech Support
Locality Address Ambavadi , Paldi , Prahlad Nagar , Satellite , Ahmedabad-Others
StateGujarat
Country India

About Company

Petpooja
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