We are looking for a motivated and talented Field Service Engineer to join our Electric Scooter team! As a Field Service Engineer, you will be responsible for providing technical support and helping our customers and dealer's by responding to their requests for service in a timely and efficient manner.
Field Service Engineer duties and responsibilities:
- Supporting customers through technical and administrative activities
- Understanding customer needs and concerns
- Providing a high level of customer service
- Preparing and submitting service reports
- Providing technical direction to the team
- Participating in the training of new team members
- Monitoring inventory and reordering materials when needed
- Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
Field Service Engineer Requirements: Diploma or btech in Engineering