Roles and Responsibilities:
Receiving visitors at the front desk by greeting, welcoming, directing and announcing them
appropriately
Answering screening and forwarding incoming phone calls
Receiving and sorting daily mails
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g.
pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception
desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Co-ordinate with transport suppliers on daily basis and prepare daily dashboard
Maintain KM , Trips records on a daily basis
Order tea / coffee through system and make sure that all guests / visitors are served
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Desired Candidate Profile
Bachelors degree preferred, but diploma accepted with some college or equivalent experience
2+ years experience as a Receptionist or Administrative Assistant
Knowledge of spreadsheets and word processing documents
Ability to create organized filing system
Exceptional customer service skills and professional phone manner
Working knowledge of marketing terminology and practices
Typing speed of at least 40 WPM
Overachieving attitude and enhanced work ethic
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