1. Liaison with relatives of senior citizens
2. Handle collection and accompaniment of senior citizens to various locations for purposes which could include a hospital visit, airport pick-up/drop, family functions, etc.
3. Assist senior citizens through the purpose of travel (e.g. If it's an airport drop, then help with check-ins and pick-ups, if it's a family function or shopping need, accompany them and keep them safe, etc.)
4. Manage first-line contingencies and emergencies en route to any location - this would entail coordination with other teams, medical facilities authorities, etc.
5. Handle coordination of transport and routines
6. Work with inbound hospital liaison associates
7. Liaison with the hospital management and staff
8. Schedule patient visits and their time-bound routine once they reach the hospital
9. Accompany customers through the doctor's consultation process and help them understand instructions, coordinate with diagnostics, etc.
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