Carry out operational and support activity of Desktops, Laptops and MFP Network printers support and trouble shootings, configuration management. |
Handling end users issue of MS products and desktops applications supports & solution |
Supporting and handing of AutoCAD products & vendor escalations |
Planning and managing of Senior Managements requirements and capable to negotiate their needs. Project co ordinations. |
Capable to work independently with multiple teams and coordination to close the issues / requirements with in the client SLA. |
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