Help Desk Executive

Xchangetechs india pvt ltd
Experience : 0 to 2 Years
Education : BJMC, LLB, BVSc, CA, CS...
Location : Mumbai
Per Month: Rs. 14,000 - Rs. 15,000
Job Role : MIS Executive
Posted on 23 Oct 19
Job is expired
Job DescriptionLast Date 23 Nov 19

Job Description :

  • 1. Receiving calls from users and understanding the issue.
  • 2. Raising the tickets on behalf of the user in the portal, in case of telephonic assistance.
  • 3. Segregations of the tickets to the respective engineers.
  • 4. Updates of the open tickets.
  • 5. Follow up for the closure of the tickets
  • 6. Periodic Reports
Job Type : Full Time
Interview Type : Face to Face Interview
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