NTT DATA Services jobs - Helpdesk Senior Associate

Helpdesk Senior Associate

NTT DATA Services
experience 0 to 3 Years
salary Salary not disclosed
qualification
Posted: 2 Months ago
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Job Description

We are currently seeking a Helpdesk Senior Associate to join our team in Bangalore Karn taka INKA India IN Helpdesk Senior Associate at Grade5 position in Service DeskMust be a Graduate B Tech B E or any other technical degree preferredGood communication skills with 1 year of international calling experienceGood comprehension writing skillsMust possess excellent customer handling skillsShould be comfortable to work in rotational shift with 24x7 support window Job description Provide L2 technical guidance in activities associated with identification prioritization resolution of reported problems through Phone Email Chat Activities include recognition research isolation resolution follow up steps Typically the associate level participates in a supportive role by acting as a liaison between customers departments within the Client Infrastructure Strong troubleshooting knowledge of MS Windows PC Hardware Internet Explorer MS Office COTS applications etc Sound knowledge of ITIL best practices around Incident Request Management procedures Helpdesk Senior Associate at Grade5 position in Service DeskMust be a Graduate B Tech B E or any other technical degree preferredGood communication skills with 1 year of international calling experienceGood comprehension writing skillsMust possess excellent customer handling skillsShould be comfortable to work in rotational shift with 24x7 support window Job description Provide L2 technical guidance in activities associated with identification prioritization resolution of reported problems through Phone Email Chat Activities include recognition research isolation resolution follow up steps Typically the associate level participates in a supportive role by acting as a liaison between customers departments within the Client Infrastructure Strong troubleshooting knowledge of MS Windows PC Hardware Internet Explorer MS Office COTS applications etc Sound knowledge of ITIL best practices around Incident Request Management procedures About NTT DATA Services NTT DATA Services is a global business and IT services provider specializing in digital cloud and automation across a comprehensive portfolio of consulting applications infrastructure and business process services We are part of the NTT family of companies a partner to 85 of the Fortune 100 NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race gender disability age veteranstatus sexual orientation gender identity or any other class protected by law Job Segment Consulting Help Desk Information Technology Technology

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Job Particulars

Role Others
Job TypeFull Time
Hiring Process Face to Face Interview

About Company

NTT DATA Services strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forwardthinking organization apply now 
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NTT DATA Services recruiting Helpdesk Senior Associate Experienced(0 to 3 Years) candidates candidates nearby Bangalore,.NTT DATA Services vacancies for Helpdesk Senior Associate is recruited through Written-test, Face to Face Interview etc.
NTT DATA Services Company recruits a lot of Experienced(0 to 3 Years) candidates candidates every year based on the skills . The candidates with Any Graduate are selected to full fill the vacancies in Others job field. The candidates nearby Bangalore, can apply for Helpdesk Senior Associate position in NTT DATA Services. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the NTT DATA Services recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of NTT DATA Services and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of NTT DATA Services and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in NTT DATA Services and near your city and get a secured career.