Black And White Business Solutions jobs - HIRING FOR International /Domestic process / Non Voice / Technical /Customer Support Call Mary 9741457722

HIRING FOR International /Domestic Process / Non Voice / Technical /Customer Support Call Mary 9741457722

Black And White Business Solutions
experience Fresher
salary Salary not disclosed
Posted: 4 Years ago
Views: 5
Applications: 1
Openings: 25

Job Description

Dear Candidate's,

Greeting form Black and White Business Solutions Pvt Ltd..!!

Great Opportunities with TOP BPO MNC's, looking for immediate Joiner freshers and experienced For BPO/Voice Process (Domestic and International) ,Non Voice(Domestic and International)

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization

Shift : Rotational Shifts / UK / US

Experience : Freshers / Experience

Sal : (freshers 2lpa) -( Experience up to 4.5lpa)

For Domestic : English + Hindi // English +Malayalam
For International: Should have Excellent Commutation.

Designation: Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support

Technical :

Troubleshooting/Command for IP Adress/Adobe Photoshop / ticketing tool / RAM/ROM/Networking – LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

Customer :

Banking / Insurance / Telecom / Airline ticketing / Medical Billing / AR Calling / Accounts

JOB Role :

  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)

  • Provide World Class Customer Service.

  • End to Transaction of Reports.

  • Need to maintain Accuracy in Reports.

  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills

  • Excellent verbal and written communication skills

  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.

  • Perform problem cause analysis

  • Resolve customer queries and achieve customer delight.

  • Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity and analysis.

Venue:

Address:721, Chinmaya Mission Hospital Rd,

Binnamangala, Stage 1,

Indiranagar, Bengaluru, Karnataka 560038

Landmark : Opp to M.K Retail

next to Andhra Bank

For more queries Call

Contact : Mary @ 9741457722

Email id: hr7722@blackwhite.in

Required Candidate profile

One day interview process - Fresher / Experienced can apply
Desired Candidate Profile 
* Possess good analytical skills - detail-oriented
* Possess good communication skills, both oral and written
* Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2, 10+3.* Should be flexible with rotational shift.

Please forward the mail to all suitable candidates who might be interested to apply for the job


Job Particulars

Role Others
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id303533
Job Category Others
Locality Address Bannerghatta Road , Nagawara , Old Airport Road , Whitefield
StateKarnataka
Country India

About Company

Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs.


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