Hiring for Quality Advisor / Sal upto 23K jobs in Bangalore at Black And White Business Solutions

Dear Candidates,
Greeting from Black and White Business Solutions Pvt Ltd !! Hiring for Quality Advisor - Quality Analyst

Roles and responsibilities :

Conduct calibration sessions to ensure that all key stakeholders are calibrated on what constitutes a quality call.
Design and Develop evaluation programs that analyze critical performance behaviors and metrics on customer calls.
Unearth root- cause of problems, possible solutions and provide actionable insight for performance improvements.
Establish a process involving sales TL to disseminate the information to ensure improvements
Provide feedback to the leadership on agents skills and work approach.
Capture the voice of the customer from call analysis and provide actionable inputs to sales agents/TLs and category leader and other relevant stakeholders
Articulate operational issues and trends to management
Identify areas of improvement in associates performance through trending and analysis
Initiate process improvements to effectively align teams capabilities with current and future needs.

Skills Required :

Should be flexible with rotational Shifts
Manageable or Good English Communication Skills
Graduates with minimum 1.6 months international Customer Support / Technical Support
Experience with Call Center / BPO / Customer Support

Venue :
Black and White Business Solutions Pvt Ltd,#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038Land Mark: CMH Buss-stop or KFC Bus-stop
Contact Details :

Pooja
9686680264 / 9742675454
Send you Resume Email Id - hr0264@blackwhite.in

Experience :

Previous Companies Offer letter / relieving letter / one month pay slips
10th / 12th / Graduation all semester Marks card
Aadhar Card ID proof
Pan Card ID

*************PLEASE DO REFER YOUR FRIENDS*************
Required Candidate profile
Desired Candidate Profile
* Possess good analytical skills - detail oriented * Possess good communication skills, both oral and written * Have a good attitude - should be committed to the work.* Any graduates can appear * Should be flexible with rotational shift.
Perks and Benefits Best in the industry + Incentives + NSA

Black And White Business Solutions recruiting Hiring for Quality Advisor / Sal upto 23K candidates nearby Bangalore,.Black And White Business Solutions vacancies for Hiring for Quality Advisor / Sal upto 23K is recruited through Written-test, Face to Face Interview etc.
Black And White Business Solutions Company recruits a lot of candidates every year based on the skills. The candidates with B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, Other Graduate are selected to full fill the vacancies in Others job field. The candidates nearby Bangalore, can apply for Hiring for Quality Advisor / Sal upto 23K position in Black And White Business Solutions. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Black And White Business Solutions recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Black And White Business Solutions and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Black And White Business Solutions and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Black And White Business Solutions and near your city and get a secured career.