BASIC FUNCTION
Responsible for
the execution and installation quality of bespoke products which are going to
be launched under NBD. Co-ordinate with the customers, sales and assembly unit
team for the order executions. Need to manage the Authorised Service Provider
(KASP) installer team for installation and check the quality of their
installations. Need to maintain the daily report, weekly report and Monthly MIS
for order executions.
SPECIFIC
RESPONSIBILITIES
Co-ordinates
with the sales team, customer and assembly team for material supply.
Schedule the
installations as per the customer requirement and site rediness.
Manage KASP
team for installation and service.
Need to manage
multiple retail sites at any point in time.
Check the
quality of installations at site and ensure that the installations done are as
per the standards defined.
Handover
product to end customer and get the job completion certificate.
Daily and
weekly report on order survey and execution to line manager.
Responsible to
train the installation team (Technicians and helpers) on product and customer
handling.
Responsible to
provide the feedback on the product issues to engineering team for
improvements.
Update job
completion to the concern stake holders
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