Language
Required: Candidates should possess Fluent in English with Hindi /
Malayalam / Kannada/ Telugu
Roles
and responsibilities
· Calling to the customers to remind their due
date of instalment.
· Reminder calls to delinquent customers who
failed to make the payments.
· Explain the consequences to customer on not
paying on time.
· Provide the options of payment channels for
making the payment.
· Fix appointment for the field collections team
if customer asks for collecting payment from home.
· Follow up with the customers till the payment is
received.
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