We are hiring International voice process executive for US based company

Job Type: Full-Time

Job Description:
We are currently seeking dynamic and motivated individuals to join our team as International Voice Process Executive at [span core] in Coimbatore. As a part of our global customer support team, you will be responsible for delivering exceptional service to our international clients through effective communication and problem-solving skills.

Responsibilities:
Handle inbound and outbound calls from international clients in a professional and courteous manner.

Provide timely and accurate information to customers' inquiries and resolve issues effectively.

Collaborate with team members and other departments to ensure customer satisfaction.

Document and maintain accurate records of customer interactions and transactions.

Adhere to established processes and guidelines to meet performance metrics.

Stay updated on product knowledge and industry trends.

Qualifications:
Excellent spoken and written English communication skills.

Previous experience in an international voice process or customer service role is preferred.

Strong interpersonal skills and the ability to work effectively in a team.

Problem-solving skills and the ability to handle customer inquiries and issues.

Willingness to work in rotational shifts.

Education and Experience:
Bachelor's degree or equivalent educational qualification.