Spancoretech jobs - International voice process executive

We are hiring International voice process executive for US based company
JOB DESCRIPTION
Experience - Freshers - 5years( Arrear students can also apply)
Education - Any Degree
Skills Required - Good English Communication
Shift timing -  (Night shift)
Salary - 9,000 TO 15000 per month (Plus Incentives)
Location -  Coimbatore 
Job Type: Full-time
Schedule:• Night shift
Supplemental pay types:• Performance bonus
Ability to commute/relocate:• Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Experience:• total work: 0 TO 5  year (Preferred)

 

• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level