IT Analyst/ Technical Support/ IT Helpdesk

Rivera ManpowerServices
Experience : Freshers
Education : BBA/BBM, BSc, BCA, BE/B.Tech, BHM...
Location : Bangalore
Monthly Salary : Rs. 15,000 - Rs. 35,000
Job Role : Others
Posted on 21 Jun 19
Job is expired
Job DescriptionLast Date 19 Aug 19
Job Description
HI WARM Greetings
We have huge requirements for Engineering Freshers for Technical Support Engineer. 
Roles & Responsibilities :
  • The Technical Support Engineer will act as the primary contact for customer on network related issues.
  • The work is office-based, although you may need to work remotely across different customer sites depending on the size of the organization and their network.
  • Respond to day-to-day network support requests from Customer, own and resolve the reported issue to customer satisfaction via phone, Webex or email.
  • Researching, diagnosing, troubleshooting and identifying solutions to resolve network related issues.
  • Provide remote support to l on-site engineers and end users/customers during installation/replacement process.
  • Work closely with the Network Level 2 / 3 and escalate issue that needs immediate assistance.
  • Have the technical capacity to mentor peers and act as an escalation point for complex issues.
  • Ready to support Global customers and willing to work in shifts including night shift.
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Rivera Manpower Services has been in the business of recruitment and consulting since the year 2011. Adjudged the best consultancy for volume hiring consistently for the past Five years (2012, 2013, 2014,2015,2016 ) in Bangalore. We provide the best recruitment services on par with industry standards

Job is expired