- Handling Daily IT calls on Windows & Linux platform
- Handling Networking operations related to Internet and Telephones (basic knowledge of LAN, WAN)
- Should be familiar with Windows operating environment including the Registry and Drivers support e.g. formatting of computers, installations of printers and other applications like: MS-Office, Abobe products, etc
- Troubleshooting skills and the ability to diagnose system problems and escalate where needed
- Should be famillar to deal with OEM for support
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