Raminfotech looking for a full time professional laptop service engineer with excellent interpersonal speech and resolving problems such as hard drive crashes, obsolete hardware, infected flies, spy ware, malware, viruses, and otherwise compromised operating systems. Have to handle client problems and should demonstrate the ability to stay calm in trying situations.
Ability to Troubleshoot and Identify the Problem in Laptops/Desktops/Printers & Scanners at customers locations.
Resolve Hardware and Software Issues in IT peripherals.
Disassemble and Reassemble Machines to Repair or Replace Worn or Malfunctioning
Components and Consumables
Provide Excellent Customer Service
Listening Carefully to Customer Concerns and Addressing Issues Until Customer Is Satisfied
Maintain Parts Inventory, Personal Library of Machine Manuals, Company-Assigned Laptop and Tools
Attend Ongoing Training Events Sponsored by Company or Machine Manufacturers to Stay Up-To-Date on the Latest Technology and Repair
Laptop repairing in chip level will be added advantage