The Lead Business Analyst will achieve goals through projects that translate business needs into new products, services, and applications. The primary objective is helping businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. The Business Analyst will be a key contributor in managing, leading, and innovating around many different software application environments. Excellent communication skills, creativity, passion, and organizational skills are very important. May involve managing and leading Business Analysts.
· Works with business partner to elicit high-level requirements and capture business needs
· Clearly articulates and documents business requirements
· Assesses the risks of various solutions and prioritizes competing business demands
· Manages ongoing relationship with business partner to drive satisfaction with various stakeholders
· Coordinates project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions
· Engages in user testing, pilot testing, and project launches
· Monitors and tracks the success metrics around projects and platforms
· Obtains key inputs from architecture leads and identifies solution interdependencies
· Engages with the business and various users to incorporate usability and user interface needs when designing solutions
· Manages and leads high level project plans and communicates status updates to stakeholders
· Provide platform management and leadership for mature applications
· Leverages ideas, suggestions, and innovations in ways that make them leverageable across all business units
· Negotiates SOWs, manages relationships, and monitors vendor performance against SLAs
· Proactively resolves customer satisfaction issues
· May involve managing and leading Business Analysts
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Minimum Qualifications
· Bachelor’s degree
· 5+ years’ work experience in an analytical and problem-solving role
· 5+ years’ experience in a business analysis role
· 2 + years’ experience in project management
· Strong written and verbal communication skills including technical writing skills
· Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
· Experience generating process documentation
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Preferred Qualifications
· Degree in Chemistry, Environmental Science, or Computer Science
· Previous experience in Business Marketing, Systems Analysis, or Technical background
· Solid experience in writing SQL queries
· Proven ability to resolve problems independently and take appropriate action in a timely and professional manner.
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