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MIS Executive

OXIINC GROUP
Experience : 1 to 2 Years
Location : Mumbai(Mumbai-Others)
Per Month: Rs. 8,000 - Rs. 15,000
Job Role : MIS Executive
Posted on 20 Apr 20
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Job DescriptionLast Date 20 Jun 20

Job Description :

Customer Service Responsibilities list:

Manage large amounts of incoming calls.

Generate sales leads.

Identify and assess customers needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Provide accurate, valid and complete information by using the right methods/tools.

Meet personal/customer service team sales targets and call handling quotas.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions, process customer accounts and file documents.

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers.

Job Type : Full Time
Interview Type : Face to Face Interview
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