Are you ready to make a difference, help our customers and make the most in the gaming industry? If reading this has ignited the passion for games in you, read on: Every day will bring new and exciting challenges on the job while you:
Learn and use groundbreaking technologies
Apply advanced troubleshooting techniques to provide unique solutions to our customer's individual needs
Leverage your experience to provide feedback to the team on how to improve our services
Drive customer communication during critical events.
What will you be doing :
Provide support and resolving technical issues via email, phone and other electronic communications
Build credibility and trust with the players by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ CSAT scores for the work performed
What were looking for
0 to 4 years of customer service experience through phone, email and chat. Experience in the gaming/tech support would be an asset
Excellent written communication skills
Customer service experience with strong customer focus
Excellent team player with experience and passion for gaming
Strong multi-tasking skills
Strong analytical and troubleshooting skills and experience
Self-starter who is excited about learning new technologies on a daily basis
Benefits
Best in the industry pay
Performance based incentives
Incredible growth opportunities from internal IJPs
Regular Rewards and Recognition Program
Monthly Employee Engagement Activities
Free unlimited meals
Free transportation (both ways) for maximum ease
Security Escort for women taking Company cab post 9pm
Contact HR Vinay - +85Email ID - hire smart and inTelligent people who can dive deep so were more interested in the areas that you do know instead of those you havent been exposed to yet.
Telligent Support has been pioneers in the gaming industry with over 15+ years of experience in providing business process outsourcing solutions and services to global customers. We ensure we take care of our employees and are treated with the highest standards as we believe Happy Employees Equals Happy Customers. Please visit us at for further details.
