MrMed is looking for Pharmacist to assist our customers in order fulfillment and post‑order support over telephone/ chat channels.
Location: T Nagar Chennai (onsite role only)
Age Criteria: 20-29 years
Responsibilities:
- Handling customers’ query on products or the company via phone calls and chat channels, and making follow‑up outbound calls
- Reviewing and validating prescriptions to ensure they are accurate, complete, and safe for the patient to use
- Confirm orders with customers via phone calls and chat channels and place orders online after verifying all the details
- Resolving post dispatch issues of customers - eg delivery status, order tracking
- Developing and sustaining solid relationships with customers to encourage repeat purchases
- Escalating unresolved issues to team leads and persistent issues directly to senior management
Desired Profile:
- B Pharm/ D Pharm Graduate
- Excellent verbal skills in English and Hindi
- Proficiency in computer and internet applications
- Ability to multitask and manage time effectively
- Temperament for handling customers with care
- Candidate should be comfortable working from office (T Nagar)
- Should possess a temperament for handling customers with care
Job Types: Full-time, Permanent, Fresher
Salary: ₹220,000.00 - ₹280,000.00 per year
Benefits:
Schedule:
Application Question(s):
Experience:
Language:
Work Location: In person
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