Dear Candidate

We have an immediate position for the below position

Role- Process Associate - Banking/ Voice

Experience- Fresher- 6months-2yrs

Education-12th to Any Degree

Location- Ambattur, Chennai

Skills- Experience in any Sales or Collection, Good communication skills in English, (additional language is added advantage)

Language- Hindi, Malayalam, Kannada

Working days- Monday- Sunday (Rotational week-off)

Work mode- Work from Office

Shift- Day Shift (9AM to 6.30PM)

Responsibilities

. Effectively analyze and comprehend the remediation need in Customer financial history by using various applications.

. Ability to work and operate in a high volume and tight timeline environment to meet Service Level Agreements.

. Taking care of Client Workflows effectively

. Escalation management operations for better client relationship & experience

. Identifying improvement areas & implementing measures to maximize customer satisfaction levels.

At Creedsoft Technologies, offer comprehensive HR solutions tailored to the unique requirements of each client. From recruitment process outsourcing to talent management and beyond, we help businesses optimize their human capital strategies for sustained success.