Dear Candidate, We have an immediate position opening for:
Role- Process Associate
Process: BPO-Banking Voice
Experience- Fresher to 2yrs.
Education- 12th to Any Degree
Language Proficiency- Hindi/ Kannada/ Malayalam
Skills- Banking Sales/ Collection
Location-Ambattur Industrial Estate
Shift- Day shift (9.30AM to 6.30PM)
Work mode- Work from Office
Interested candidate reach or mail your details
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level