Activity	Skillset
Authenticating	Communication skills
Professionally Maintain	Positive attitude, Discipline, Smart Work
Exam Closing	Attentive
Troubleshooting	Technical Ability
Process Video	Knowledge post exam procedure
Flags & CRM	Process Knowledge, ability to write
EOD/Productivity	Day Productivity information

Responsibilities"

Provide Administrative Support: Typically responsible for providing administrative support to ensure the efficiency of a process or system.

Hands-on Work: Participate in the daily running of processes, interacting with customers and vendors to ensure that all processes are running smoothly.

Maintaining Quality Standards: Must ensure that all tasks are completed in an accurate and efficient manner, adhering to company policies and procedures.

Data Entry: Responsible for entering data into the company’s systems in an accurate manner.

Process Documentation: Will be responsible for creating and updating documentation related to different processes and systems.