Job Description.
No. Openings : 30
Job Location: Ameerpet and Moosapet
Process : Outbound
Shift Timing : 9:30 to 6:30
Fixed Off : Sunday
Qualification: Intermediate or Any Graduate
Mode of Interview: HR Round and spot offer letter
TH 12000+Incentive Freshers
Experience : Depends on previous Salary And experience
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level