SynRadar jobs - PRODUCT SUPPORT ANALYST

PRODUCT SUPPORT ANALYST

SynRadar
experience 0 to 0.5 Years
salary Salary not disclosed
qualification
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Posted: 5 Years ago
Views: 2
Applications: 0
Openings: 2

Job Description

  • This role is for support and development team of our flagship Cyber Security product - SynVM  
This profile will include following responsibilities:  
  •  Provide First Level of Support to Enterprise Customers Understand and Respond to Client Queries/Service Request Report 
  • Application Bugs to the Development Team and Follow-up Install Solutions on the client premises/Cloud environment
  • Follow Product Deployment Process Provide Product Demos and Trainings to Clients/Team Members 
  • Maintain Support Tickets on the Service Desk Write Scripts to automate installation tasks or other manual tasks Participate in Quality initiatives

Job Particulars

Role Others
EducationBE/B.Tech, MCA
Who can applyFreshers and Experienced (0 to 0.5 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id96011
StateMaharashtra
Country India

About Company

About the Company:  \
SynRadar is a specialized Cyber Security company. We offer Vulnerability Management Services and Solutions to enterprise BFSI clients across India. We provide a range of security solutions for many untapped areas in Cyber security. Our services and solutions aim at building mature processes within the organizations to deal with existing and evolving cyber threats.  Our solution SynVM is a web-based centralized vulnerability tracking solution that manages asset information, automates risk management process and performs data analytics.   
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