Quality Analyst recruitment in Bangalore - axis bank ltd
Quality Analyst
2 to9 Years
3,00,000 - 7,00,000 Per Year
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pham, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BJMC, BTM, MTM, PR/Advertising
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Posted:
2 Years ago
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Openings:
1
Job Description
- Responsible for reviewing and auditing telephone interactions along with reviewing and investigating customer Transaction Monitoring (as per defined SOPs)
- Provide constructive feedback to teams on the call audit observations, providing recommendations to improve their performance
- Provides structured and timely recommendations to Quality Manager, Leadership, operations, analysts and MIS teams
- Performs mock calls with new hires post-training to determine readiness for moving into support
- Develops and conducts targeted group coaching sessions for analysts that address deficiencies and/or improvement opportunities.
- Partner with key stakeholders to ensure alignment with quality objectives, and calibration of evaluative scoring of calls
- Uses relevant quality tools to gather data and analyze trends or patterns affecting quality
- Collaborates with call quality team members to identify and streamline processes and implement process standards that enhance service delivery and the customer experience.
- Maintains high delivery standards in performing his duties, ensuring accuracy and on time delivery
- Stays updated on all required skills for the job, especially domain knowledge, competition benchmarking and latest news on the financial sector
Job Particulars
Education
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pham, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BJMC, BTM, MTM, PR/Advertising
Who can apply
Experienced (2 to9 Years)
Employment Type
Full Time
Job Id
276238
State
Karnataka
Country
India
About Company
For a client of TeamLease Services Ltd recruiting Quality Analyst Experienced(2 to9 Years) candidates candidates nearby Bangalore,.For a client of TeamLease Services Ltd vacancies for Quality Analyst is recruited through Written-test, Face to Face Interview etc.
For a client of TeamLease Services Ltd Company recruits a lot of Experienced(2 to9 Years) candidates candidates every year based on the skills. The candidates with LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pham, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BJMC, BTM, MTM, PR/Advertising are selected to full fill the vacancies in job field. The candidates nearby Bangalore, can apply for Quality Analyst position in For a client of TeamLease Services Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the For a client of TeamLease Services Ltd recruitment, candidates are mostly chosen for the department of . To learn more about the current jobs and other details, it is better to go through official site of For a client of TeamLease Services Ltd and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of For a client of TeamLease Services Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in For a client of TeamLease Services Ltd and near your city and get a secured career.
For a client of TeamLease Services Ltd Company recruits a lot of Experienced(2 to9 Years) candidates candidates every year based on the skills. The candidates with LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pham, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BJMC, BTM, MTM, PR/Advertising are selected to full fill the vacancies in job field. The candidates nearby Bangalore, can apply for Quality Analyst position in For a client of TeamLease Services Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the For a client of TeamLease Services Ltd recruitment, candidates are mostly chosen for the department of . To learn more about the current jobs and other details, it is better to go through official site of For a client of TeamLease Services Ltd and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of For a client of TeamLease Services Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in For a client of TeamLease Services Ltd and near your city and get a secured career.
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