Alpha hospital jobs - Receptionist cum Cashier

Responsibilities:

Assists in phone and online booking and reservations;

Manages phone calls and provide advice on approaching the clinic – book appointments;

Provides directions and assistance to patients at the clinic;

Consults patients about products, pricing regulations and discount strategy;

Performs cashier related functions like posting charges to patient accounts;

Thoroughly understands and adhere to payment and cash handling policies and procedures;

Reports any unusual occurrences or requests to the line manager;

Follows all safety and emergency procedures;

Maintains the cleanliness and neatness of the front desk area;

Requirements:

Excellent communication skills.

Proficient Excel software and familiarity with electronic equipment (e.g. cash register, card payment terminals);

Good organization and multi-tasking abilities; 

Strong communication and Problem solving skills;

Customer satisfaction-oriented;

Attention to detail and mathematical skills;

Important: YOU MUST BE A TEAM PLAYER.