1. Timely Submission of Tour plan and adhernes - Over all call closure in 48 Hrs, Over all call Closure in 72 Hrs. New Franchise/freelancer Appointment.
2. Training programme conducted for Franchise/Freelancer/in house Technicians.
3. Training programme conducted/arranged-in house techn skill development in all products. Reduction in Esclalated calls. Finished goods return other than internal leakage due to lack of Service Delivery.
4. Repeat complaints, OS collection, Return of Defective Spare-Part material, Feedback on Quality of Products, Bill Settlement of Franchise/Freelancer, Billing Target - min 95% to Quality.
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.