Overview:
The Revenue Cycle Representative (RCR) role at IKS is pivotal in the fast-paced challenging US Healthcare Revenue CycleManagement environment.
The Revenue Cycle Representative is responsible for resolving client billing problems and rescuing Account Receivabledelinquency in a timely manner.'
Job DescriptionPrimary Job Responsibilities
1. Manage the assigned receivables portfolio by ensuring outstanding/denied claims are resolved.
2. Reviews and analyse outstanding insurance claims, to get physician efforts paid
3. Identify trends and communicate findings/ errors to appropriate stakeholders in an effort to educate and eliminate future errors
4. Work with the insurance company on behalf of our clients, represent them and resolve the claims within the timelines and defined Service Level Agreements (SLA’s)
5. Interact with insurance org to get the required status update and have the claims resolved.
Behavioural Competencies
1. Team Work
2. Accountability
3. Communication
4. Customer Service Orientation
5. Achievement Orientation
Functional Competencies
1. Excellent communication skills
2. Good Analytical skills
3. High Learnability. (Desire to learn new skills & tools.)
4. An eye for detail.
5. Adaptability to new roles and responsibilities.
6. Ability to work in teams.
7. Good typing and computer skills.
Eligibility Criteria
1. Graduate.
2 Excellent command of the English Language.
3. Willingness to work in the night shift