Role – Sales Business Development Manager
Location – Chennai
Department – Sales
Industry - Freight Forwarding
Experience - Minimum 3 to 12 years
Job Responsibilities:
Identifying prospective Customers, Business Opportunities, and Assessing Customer needs in terms of promoting our Liner Services primarily for Special Containers i.e. FR & OT.
Development of Special Container volumes primarily Ex. Mumbai Region.
Providing rates to assigned clients per their requirements for Different Sectors and Different Ports within the Principal’s service profile.
Developing a new customer base along with retention of existing clientele.
Follow-up with the Clients for Bookings on proposals and quotes offered & convert inquiries to firm bookings.
Achieving set commercial targets (volume/revenue).Generating Daily, Weekly, and Monthly sales reports and submitting the same to HODs.
Proactively search, qualify, develop, and engage in new customer relationships.
Provide Post-Sales support to all Existing and New Clients.
Outstanding Execution of Sales Strategies consistently across the assigned Zone.
Develop an entrance strategy for cold calling, qualifying and effectively connecting with prospective business partners.
Setting up meetings with potential clients and listening to their wishes and concerns
Create and drive a sales plan strategy that meets sales revenue targets and initiatives.
Utilize internal tools to negotiate market freight rates for customers
Negotiate/ close deals and handle complaints or objections.
Maintain consistently positive interactions to nurture customer relationships.
Take ownership of customer issues and follow -through till resolution.
Gather feedback from customers or prospects and share it with internal teams.
Follow up and monitoring customer outstanding payment