Role Description |
Achieve Sales Goal: |
· Overall responsible for achievement of Sales Goal for the allotted territory. Both in terms of quantity & quality. |
· Confer with State Manager in defining annual business plan for the Sales & Marketing function based on the defined marketing strategies. |
· Translate the annual sales plan into quarterly and monthly operational plans and develop, on a regional scale, sales targets and volume goals for each product/brand. |
· Finalize sales target for each market & distributor within his territory. |
· Regularly monitor all orders given by distributors, take action to ensure budget achievement. |
· Actively track sales movement of competitors products and marketing activities and communicate exception scenarios to regional manager |
Cash Collection and Credit Authorization |
· Propose credit ceilings for distributors. |
· Ensures timely collection all customers and take action in case of default/late payment/cheque bounces |
Manages Customer complaints and sales returns |
· Manages customer complaints and ensures issue resolution |
· In case of sales return, analyses reasons for return, informs C&F agent to make a sales return order, receives goods back at C&F, inspects goods and documents reason for return |
MIS/Demand Planning |
· Discusses & provided sales forecast to the State Manager |
· Prepare MIS for actual results to forecast monthly/quarterly |
· Provides information on competitor activities to State Manager |