Job Role : BPO / Customer care (International , Non voice, Non - technical, Customer care/support)
Posted on 11 Nov 19
Job DescriptionLast Date 11 Dec 19
AnCenergy is looking to hire Back-office Sr. Billing Analyst /Team Lead with 3 to 5 years’ experience in any activities, related to processing, generation and analysis of utility bills such as water, electricity , gas bills etc. Should have good understanding of billing, accounts receivable and have a fair idea general accounting principle. Will be working with the team that is delivering high quality service to its clients. Will include working in Evening and Night shifts.
Work planning, execution and monitoring
Making sure timely and quality deliverable
Handling support issues - real time and offline
Documenting Business processes, setting guidelines and ensuring team follows them
Working closely with the US team and supporting them.