Single point of contact for daily operational queries
Support Audit requirements
Process Training - Planning + Conduct (SPA and PA)
To understand the entire end to end S2P process and ability to perform effective problem
solving of AP issues for various processes & teams
To ensure that the Invoices received by the team are processed within agreed SLAs.
To follow up on the Web cycle Invoices and clarify doubts for Business Users and Shared
Providing data for all reporting requirements (eg: One pager, dashboards, customer visits
Ad hoc reporting required by Team leader/Customer
To demonstrate Problem Solving capabilities in resolving issues and providing Solutions for
Liaise with S2P Accounting Platform/Finance Team for any Accounting Concerns regards to
To share feedback with Shared Services Team and report issues proactively
Sharing process improvement ideas through PRISM, other forums etc., & support team in
completing the value-added projects.