Support Engineer
BASIC QUALIFICATIONS: A technical background (BS/MS in Computer Science/Engineering or related discipline/experience)
5 years experience
Strong Unix base O/S experience or proven ability to pick up Linux quickly
Ability to do scripting (any one of Shell, Perl, Python, etc.)
Strong debugging/troubleshooting skills
Familiarity with programming languages Java or C or C
Excellent verbal & written communication skills
Strong understanding of support - tickets, monitoring, processes, and metrics
A passion towards problem-solving
Strong decision-making ability
Must be able to think proactively; excellent follow-through and attention to detail.
Willing to work in 24x7 on-call support (on a rotation basis)
Knowledge of distributed applications/enterprise applications is a plus.
PREFERRED QUALIFICATIONS
Knowledge of distributed applications/enterprise applications is a plus.
Ability to write complex SQL queries