Switchboard Assistant recruitment in Hyderabad - For a Client of Teamlease Digital

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Switchboard Assistant

For a Client of Teamlease Digital
experience 0 to 2 Years
salary 2,00,000 - 3,60,000 Per Year
Posted: 1 Year ago
Views: 0
Applications: 1
Openings: 4

Job Description

Main Function of Job:

The Switchboard Assistant is responsible for providing an excellent and seamless customer

service to all enquirers.

The Switchboard Assistant is often the first point of contact that an enquirer will have with

the university, so knowledge, enthusiasm, a very clear commitment to help and inform and

above all professionalism, are pre-requisites for this role.

Specific Responsibilities:

Switchboard

• Be the main point of contact for phone enquiries to the University.

• Signpost enquirers to appropriate points of contact across the University.

• Ensure excellent and speedy customer service delivery.

• Feedback customer insight via the Switchboard Team Leader to the Head of

Admissions.

• Update telephone contact lists for use within the Admissions Team.

• Involve in IT projects to assist with requirements and testing

Scholarships

• Day to day administration of scholarship schemes, delivering against KPI’s set by the

Head of Admissions and Switchboard Team Leader including but not restricted to;

responding to initial scholarships enquiries, managing correspondence with students

regarding the scholarship application links, managing the scholarships database,

sending out essay questions, assessing applications for extra time.

• Feedback scholarship market intelligence from applicants who have received or been

made aware of competitor awards via the Switchboard Team Leader to the Head of

Admissions.

• Involvement in IT projects to assist with requirements and testing

Admissions Administrative Support

• Work proactively within the Admissions Team to ensure overall team objectives are

achieved.

• Provide students with requested letters such as those confirming they will be

completing their studies with the University.

• Answer basic applicant queries as directed

• Manage email allocation to Admissions staff as directed

• Request further information to support student applications, documenting this on the

database and preparing/updating student records for admissions review as directed

• Maintain a thorough knowledge of all products offered.

• Develop a thorough understanding of enquiry, application and student record

systems, liaising with the Admissions Managers and Admissions Support Team

Leader on recommendations for development of these systems.

• Additional admissions-related tasks as directed by the Admissions Managers


In addition to the responsibilities listed above, the job holder may be required to perform other

duties as assigned by the Director of Admissions, Access & Participation and members of

Admissions from time to time.

The job holder has a duty to take reasonable care for the health and safety of themselves

and of other persons with whom they come into contact at work. The job holder also has a

duty to co-operate with the University in complying with any statutory duty or requirement

concerning health and safety at work.


In particular, they must familiarise themselves with the Health and Safety Policy and its safety and fire procedures.

This job description is to be read in conjunction with the relevant Roles and Responsibilities

Career Level document.

This job description is correct at November 2019. It may vary in consultation with the post

holder to reflect changes within the market place, in Admissions and the University



Job Particulars

About Company

For a Client of Teamlease Digital recruiting Switchboard Assistant Experienced(0 to 2 Years) candidates candidates nearby Hyderabad,.For a Client of Teamlease Digital vacancies for Switchboard Assistant is recruited through Written-test, Face to Face Interview etc.
For a Client of Teamlease Digital Company recruits a lot of Experienced(0 to 2 Years) candidates candidates every year based on the skills. The candidates with LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pham, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BJMC, BTM, MTM, PR/Advertising are selected to full fill the vacancies in Counsellor job field. The candidates nearby Hyderabad, can apply for Switchboard Assistant position in For a Client of Teamlease Digital. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the For a Client of Teamlease Digital recruitment, candidates are mostly chosen for the department of Counsellor . To learn more about the current jobs and other details, it is better to go through official site of For a Client of Teamlease Digital and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of For a Client of Teamlease Digital and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in For a Client of Teamlease Digital and near your city and get a secured career.
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