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Tech Support

For a client of TeamLease Services Ltd
0 to 1 Year
2,40,000 - 3,20,000 Per Year
Posted on 11 Dec 18
Job DescriptionLast Date 09 Feb 19

Single point of contact with customers and users.Managing day to day technical and functional queries from users. Assisting Business development team in issue resolution for specific accounts.Monitor and generate product usage report of clients.Resolving issues in real time from end users through remote access with Team Viewer.Assist the Business Development Team with Remote Online Training of new customers/users.Provide consistent feedback about the product from the customers and assist in improving the user experience through introduction of new features or improvement of existing features.

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