Black And White Business Solutions jobs - Technical Support Analyst/Sr. Technical Support Associate

Technical Support Analyst/Sr. Technical Support Associate

Black And White Business Solutions
experience Fresher
salary 15,000 - 25,000 Per Month
qualification
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Posted: 3 Years ago
Views: 0
Applications: 1
Openings: 1

Job Description

Black And White Business Solutions - Job Details
Dear Candidate, Greeting from Black and White Business Solutions Pvt Ltd..!! Contact : HR Akila -  9513161621 Spot OFFER in a Day Interview process Walk-in at Black and White Business Solutions Pvt Ltd @ Indiranagar Any Graduate Diploma / B.E/B.Tech / B.Sc / BCA / BBA /MCA /MTech / Freshers / Experience can appear for Multiple MNC BPO's , Free placement @ Black and White Business Solutions Pvt Ltd 
Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Day Shift / Rotational Shifts Designation : Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support / QA (Quality Adviser) Technical : Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting Customer : Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Accounts / Hospital Billing / Physician billing JOB Role :
  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis. Venue: Address:721, Chinmaya Mission Hospital Rd, Binnamangala, Stage 1, Indiranagar, Bengaluru, Karnataka 560038 Landmark : Opp to M.K Retail next to Andhra Bank For more quires Call Contact : HR chandana 9739222875 Email id: hr2875@blackwhite.in Required Candidate profile One day interview process - Fresher / Experienced can apply  Desired Candidate Profile  * Possess good communication skills, both oral and written  *Have a good attitude - should be committed to the work.  * Any graduates can appear or 10+2 , 10+3.  * Should be flexible with rotational shift. **DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*

Job Summary

Job Type : Full Time
Job Role : Customer Service / Tech Support
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 yrs )

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id541767
Job Category Tech Support
Locality Address Bannerghatta Road , Domlur , Electronic City , Indiranagar , Marathahalli
StateKarnataka
Country India

About Company

Black And White Business Solutions recruiting Technical Support Analyst/Sr. Technical Support Associate candidates nearby Bangalore,.Black And White Business Solutions vacancies for Technical Support Analyst/Sr. Technical Support Associate is recruited through Written-test, Face to Face Interview etc.
Black And White Business Solutions Company recruits a lot of candidates every year based on the skills. The candidates with B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, Other Graduate are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Bangalore, can apply for Technical Support Analyst/Sr. Technical Support Associate position in Black And White Business Solutions. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Black And White Business Solutions recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Black And White Business Solutions and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Black And White Business Solutions and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Black And White Business Solutions and near your city and get a secured career.
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