Roles and Responsibilities
Tech Support Engineer required to provide support to clients for network troubleshooting on our product i.e Bandwidth Management and Firewall.
Technical Skills Required :
- The candidate should have basic knowledge of switches, routers, and wifi systems.
- The candidate should be capable of troubleshooting problems related with networks, IP issues across LAN/WAN, VPN, VLAN Routers, firewalls, switches, TCP/IP (IPv4),DNS, etc.
- Knowledge of Linux would be preferred
- Knowledge of the installation of servers is also desirable.
Soft Skill Required
-The candidate should be soft-spoken with good communication skills.
-He should be able to convince the customer softly.
XS Infosol offers you professional software solutions and services that allow you to harness the power of the computer and the internet. Our products are engineered in a meticulous manner to give you maximum performance, extreme speed, and unflinching reliability.
We are located in India, the US, Canada, Qatar, Bahrain, U.A.E, Afghanistan, Nigeria, Rwanda, Uganda, Kenya, and employee more than 100 people across with a customer base of more than 5000.Some of our customers includes TATA Communication, AIRCEL, TATA Docomo, HUL, Clariant, RED FM 93.5, Mother Dairy, Fortis, AEGIS, Mead Johnson, Shyam Telecom, and many more.
We are offering a wide range of products to improve the efficiency of your business which includes SmartGuard, Order Management System, Billing Management System, Inventory, Customer Relationship Management, Human Resource Management, IVR, and Dialer. XS Infosol also engages in providing services like Domain Registration, Web Hosting, Dedicated Servers, Website Development, Customized Application Development, Mobile App Development, Mail Solutions, SMS Solutions, Payment Gateway, Digital Marketing (SEO/SMO).