Technical support Executive jobs in Mohali at Hi- Techsoft Consultancy Services Pvt. Ltd.

Job Summary

Hiring for Technical Support Executive (Voice) Day/ Night Shift.
Job Description- Inbound Technical Support. (Sales & Technician)

International Call Center - US, Canada

You need to interface with customers via Inbound & Outbound calls or remotely.

Resolving routine problems with products like Wireless Routers, Printers, Smarthome Devices, Gps or services like internet, DTH or Computers.
Responsibilities and Duties-

Greet customers in a courteous, friendly and professional manner using agreed-upon procedures.-Clarify customer requirements; probe for and confirm understanding of requirements or problem.-Support customers across Telecommunication, Financial Services and Technology vertical.-Troubleshooting Customers issues related to internet broadband, cable, DTH, modem, router, mobile handsets, etc.
Required Experience, Skills and Qualifications-

The candidate should be graduate in any field from recognized institution/ university or undergraduate with 1 year of experience in International Call center.-B. Tech Fresher with 6 Months of experience in International Call Center can also apply.-Candidate should have good conversation skills in English.

Hi-Techsoft Consultancy Services - Professional Website development company in Mohali, India offering rich and quality services all across the globe. We stand out to be the best service providers in the service industry of Website Designing, Application Software Development, E-commerce and Mobile Application. As a realistic, internet marketing company and web development, we give our clients the benefit of planned web solutions adapting for taking the rivalry head on. Website designs are subjective and what one person may like, another may not. Our website designers are highly skilled in all aspects of bespoke website and we can help you achieve the ideal website. We have offered services around the globe with our trustworthy customer service expertise, which helped us in gaining the clientage everywhere.