Technical Support Global Help Desk Analyst - BPO

BRILLIANT HR SOLUTIONS

0 to 4 Years

Other Graduate, LLB, BVSc, CA, CS ...

Hyderabad

22,000 - 25,000 Per Month

Job is expired

Posted on 15 Nov 18

Job DescriptionLast Date 14 Jan 19

The Analyst, is responsible for resolving incoming telephone / email / chat requests for technical assistance on standard commercial and proprietary applications. Consistent customer care, quality standards, and reporting requirements are core competencies of the position. Ability to quickly adapt to changing priorities and fluctuations in workflow are requirements of the Help Desk Analyst role.

Home Pick and Drop for all shifts

Job Requirements

· Excellent verbal and written communication skills

· Customer Service Skills

· Trouble shooting Knowledge on Windows Operating Systems, Internet applications, Connectivity, Laptop & Desktop

· Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario

Salary 2.50 LPA to 3 LPA + Bonus and other Benefits. Home Pick and Drop for all shifts.

UNDERGRADUATES WITH EXCELLENT COMMUNICATION SKILLS CAN ALSO APPLY.

Job Role

Others

Job Type

Full Time

Interview Type

Face to Face Interview, Telephonic Interview

Company Description

We the BRILLIANT HR SOLUTIONS has been established with a goal of providing a perfect career consultancy. We offer you services for finding out the most appropriate opportunity as a candidate and help the companies with their recruitment. We are always here to meet the requirement with great client satisfaction. We offer great services at a very competent price and will never compromise on the quality of our services.